01
Windows & office applications
Set up and troubleshoot Windows 11 workplaces, Microsoft 365 and standard applications.
EUC / MODERN WORKPLACE
Endpoint management & modern workplace.
Endpoint and workplace support with a clear process.
Business workplaces combine operating systems, applications, identities, mobile devices and multiple dependencies. We assist with deployment, transitions and troubleshooting within your existing Microsoft and workplace environment.
FIELD / ITDefined scope. Clear handover.
KI generatedPRACTICAL SERVICES
Support that fits your operations.
The exact scope is agreed according to your locations, systems and processes.
02
Microsoft Intune & Autopilot
Assist with device enrolment, user assignment, application deployment and basic troubleshooting in existing environments.
03
Configuration Manager / SCCM
Support software distribution, OS rollouts and updates using existing Configuration Manager and Software Center processes.
04
Accounts & Active Directory
Workplace-related user changes, access setup and onboarding/offboarding under the customer's approval process.
05
iOS & mobile devices
Set up smartphones and tablets, configure applications and assist with device changes; contract coordination by agreement.
06
ITSM & documentation
Prioritise incidents and requests, document changes and hand over to the appropriate resolver teams.
OUR APPROACH / IN PRACTICE
Supporting devices throughout their working life.
Devices do not simply get configured once. Users, applications, updates and business needs change over time. Endpoint support therefore includes preparation, deployment, administration and practical troubleshooting.
Microsoft Intune, Windows Autopilot, Configuration Manager and Microsoft 365 may be involved where the customer environment supports them. Assistance and access permissions are agreed with the responsible IT team; platform and licensing decisions are addressed during project planning.
Discuss your requirements
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